At The Lock Doctor, we sell and service all types of safes.
Repairs | Installation | Sales
We can convert many dial operated safes to electronic locks which can give you added features including:
Safe hard to open? Handle broken? We can fix that! Whether it’s a broken handle, binding door, loose dial, or defective electronic keypad, we can diagnose the problem for you and suggest the most economical way to repair your safe. Many problems can be fixed right on the spot.
Safe not opening? Whether it’s a lost or unknown combination or the safe doesn’t want to open with the correct combination, we can open your safe and in most cases without drilling. Many safe lock malfunctions can be bypassed with safe lock diagnostics. In those cases where it becomes necessary to drill we practice precision safe drilling using the smallest size hole possible in a location that will not be seen when repairs are finished. Many safes with lost or unknown combinations can also be opened without drilling provided the lock is working smoothly and there are no other issues to deal with.
Need to be sure that a former employee or previous owner can’t get into your safe? We can reset the combination to your safe to a new one so that only you know the combination.
We can replace or order new keys to most key operated safes.
We can service and inspect your safe lock to ensure that all the components are working properly to avert any breakdowns or lockouts that might arise due to mechanical failures.
Not sure how to change the batteries or would rather have someone who knows what they’re doing change the batteries for you? We can change the batteries for you and advise you on how often you need to change them depending on the safe type and the amount of usage.
We can level and bolt down your safe so that the door doesn’t swing open or closed causing damage to walls or injury to people.
Our showroom is full of safes!
Got a question? We’re here to help.
ANSWER 1: There could be pressure on the bolts. Turn the handle the opposite direction of the hinges as if you were locking the safe. Try the code again and turn the handle.
ANSWER 2: If you have an electronic lock and are not hearing any beeps or seeing any lights in the lock, you might need to replace the batteries.
ANSWER 3: Check the combination that you are using. Re-enter the combination and try to unlock the safe.
ANSWER: If no one else has the combination, call The Lock Doctor and we will send authorization to release the code if available. If the code is not available, we can dispatch a certified technician to assess the safe.
ANSWER: Locate the safe serial number of the key code attached to additional keys and call The Lock Doctor. If new keys cannot be cut or replaced, we can dispatch a certified technician to assess your safe.
ANSWER: Check to see if the contents inside the safe are all the way in and not blocking the door. Check the bolts and make sure they are not bent and retracted into the unlock position. Try unlocking the safe while it is in the open position to ensure bolts are retracted. Try closing the safe again. If the safe still will not close, call The Lock Doctor for assistance.
ANSWER: Call The Lock Doctor. A technician may need to come to your location to service the bolt mechanism.
ANSWER: Sometimes the hinges in a safe can become out of alignment and may need to be readjusted by a technician. The safe may also need to be leveled.
ANSWER: Call The Lock Doctor and we can assist you with your move. We have the proper equipment to safely move, install, and even carry safes up and down your stairs.
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